Delivery

Our Bark House Materials and Products can be delivered anywhere in the world. Delivery prices are based on weight, distance, location and accessory items required such as lift gates. Please call with your specific needs and we will provide you with a customized estimate.

Returns

Highland Craftsmen Inc. products are made from natural materials and no warranties apply. Products that are stock items may be returned when meeting the “Conditions of Return” below. There will be a restocking charge of 25% for returned items. Shipping charges are not the responsibility of Highland Craftsmen Inc..

Conditions of Return

“Stock Items” may be returned if not damaged, cut or otherwise altered from their original appearance or character.

Materials and Products will not however be accepted for return if left in adverse weather conditions or otherwise mistreated through improper storage or handling.

Returns of Bark House Shingles:

In addition to meeting other “Conditions of Return”, shingles may be returned if the pallet bands are unbroken and the moisture content is below 12%.

Highland Craftsmen Inc. reserves the right to refuse returns.