Bark House


COVID-19
PRECAUTIONS

 

THE HEALTH AND SAFETY OF OUR COMMUNITY IS OF THE UTMOST IMPORTANCE TO US.  PLEASE FOLLOW THESE GUIDELINES EXACTLY.

GENERAL

  • WHILE ON THE BARK HOUSE YARD, STAY IN YOUR VEHICLE UNLESS SPECIFICALLY ASKED TO DO DIFFERENTLY BY BARK HOUSE STAFF
  • THE YARD OFFICE AND THE MAIN OFFICE ARE CLOSED.  PLEASE CALL 828-765-9010 OR 828-773-9529 IF YOU NEED TO SPEAK WITH BARK HOUSE STAFF
  • IF YOU HAVE A MEDICAL EMERGENCY, CALL 911

MATERIAL UNLOADING

  • BARK HOUSE STAFF WILL UNLOAD YOUR MATERIAL WHILE YOU STAY IN YOUR VEHICLE
  • YOU WILL NEED TO EXIT THE YARD AFTER YOUR MATERIAL IS UNLOADED

PAYMENT

  • IF YOU NEED A CHECK TODAY, THEN YOU WILL BE GIVEN A SPECIFIC ONE-HOUR TIME FRAME TO RETURN TO BARK YARD
  • DRIVE AROUND THE LINE AND WAIT FOR STAFF IN YOUR VEHICLE AT THE DESIGNATED LOCATION
  • OTHERWISE, CHECKS WILL BE MAILED WEEKLY ON WEDNESDAY

 SPECIAL CONDITIONS

  • IF YOU HAVE AN ISSUE, CALL US AT 828-765-9010 OR 828-773-9529
  • DO NOT APPROACH BARK HOUSE STAFF DIRECTLY
  • YOU MAY BE REQUESTED TO LEAVE YOUR VEHICLE TO UNTIE STRAPS OR TO LEARN ABOUT THE QUALITY OF YOUR MATERIALS
  • THE YARD MANAGER WILL INSTRUCT YOU TO MAINTAIN SOCIAL DISTANCING
  • IF YOU HAVE A FACE COVER YOU ARE REQUIRED TO WEAR IT OUTSIDE YOUR VEHICLE

ISSUES OR QUESTIONS

  • TIMES ARE TOUGH AND WE ARE HERE FOR YOU
  • THESE NEW RULES AND GUIDELINES ARE IN PLACE TO PROTECT COMMUNITY HEALTH AND SAFETY
  • THEY ARE NOT INTENDED TO BLOCK COMMUNICATIONS
  • WE WILL BE RESPONSIVE TO YOUR CONCERNS OR QUESTIONS
  • PLEASE CALL US DURING NORMAL OPERATING HOURS AND WE WILL EITHER SPEAK WITH YOU IMMEDIATELY OR CALL YOU BACK WITHIN 24 HOURS

 

WE GREATLY APPRECIATE YOUR PATIENCE AS WE ARE ALL ADJUSTING TO A NEW NORMAL

IF WE CAN DO SOMETHING BETTER, WE WANT TO KNOW HOW

 

THANK YOU!

TOGETHER, WE WILL GET THROUGH THIS

COMMITTED TO OUR CUSTOMERS

Call, email, or visit our Customer Care Center
828-765-9010  ♦  [email protected]
534 Oak Avenue  ♦  Spruce Pine  ♦  NC 28777

COMMITTED TO REGENERATIVE PROCESS

Architectural Record and Regenerative Business AWARDS Verify Our Deep Commitment to Whole-Buildingbark-house-recycles-poplar-bark-products

"Quality is not a goal here… It’s a way of life."

Marty McCurry

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